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Hughes Network Systems Complaint - They Suck
Hughes Network Systems Complaint

Hughes Network Systems Complaint

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They Suck


Hughes net is the worst company I have ever dealt with bar none. The customer support is in India and the service is terrible. I was a customer by force for 7 years because of my area. I had no other choice. They are a little faster than dial up but about one tent the speed of anything else. If you have a problem the tech support can’t even speak or understand good English. If you have any other choice take it or you will regret it. After 7 years they treated my like crap over a system hardware problem and after a month of no service I found that I had a DSL available in my area. The speed is night and day difference and 1/3 cheaper. If you can avoid using them you will be much happier. I would not trade my DSL if they gave me Hughes net for free.


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Comments


tonyb says: (7 years ago)
 0
We have had Hughes since 2007. Bad mistake going with Hughes. It's always something. They charge $5 extra if you do not give them a credit card to automatically feed off of every month. They misread our monthly check which shorted them a nickel, their fault. Yet they threaten to shut us off, over a nickel. Support is in India which shows what this company thinks of American workers. All their contacts, email, live chat or phone will literally give you a headache. It's all about Hughes, customer service does not exist at Hughes.




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